Schedule a Demo
Schedule a Demo

Customer Support Services

 

We’re committed to the quality of our services

and the success of our customers.

 

Tourmo Customer Service

 

Levels of Support

Support Services Program

As a Tourmo customer, you have a choice of three professional and personal levels of Support Services. The right level for you depends on how much access to and what kind of expertise you will need on a regular basis to keep your Tourmo products and business processes running smoothly with virtually no downtime. See which level of Support Service is right for you.

Complimentary Self Service@2x
Complimentary
Self Service

All Tourmo products and services include Complimentary Support. This support level provides unlimited access to our entire knowledge base of information, videos, and materials, giving you valuable support and learning tools.

Priority@2x
Priority SpaceForTextToBeAligned

General Support Services provides you with everything that is included in the Complimentary Support level, plus access to real-time, expert service and technical personnel to resolve problems fast and on the first attempt.

Premium@2x
Premium
SpaceForTextToBeAligned 

Premium Support Services includes everything in Complimentary and General, plus Premium SLA, 24/7, 365-Day Support, and Business Point of Contact (BPOC) Account Manager. If your business processes are complex, supporting it doesn’t have to be. That’s what Premium Support is designed for.

Customer Service Type

Were Here to Help

Industry Leading Support Featuers

Tourmo Mobile App Features
Tourmo Mobile App Features B
Product Scroller v2
Case Study

Enable dramatically improved performance of humans and vehicles

Browse by Use Case ➜
Viewer considering fleet safety best practices

National auto parts retailer improved safety and lowered costs.

Learn More ➜

tourmo-featured-image 56

Countrywide food service distributor saved $1.2M by eliminating fuel theft.

Learn More ➜

tourmo-featured-image 51

California DMV digitally modernized and transformed their field operations .

Learn More ➜

truck-driver

International Public Transport Operator Is Transforming Employee Safety and Operational Efficiencies.

Learn More ➜

Tourmo

Let's get started!

Here's how we do it

123 Growth-1

Solutions Consultation

Schedule a Demo
Right Side Laptop Action Board