Facing a lack of transparency in your mobile workforce management system?
Slow field response times due to absence of real-time insights. Customers are unhappy.
Too many manual tasks due to lack of automation. Leads to constant resource constraints and team member burnout.
Limited visibility into workforce health and lack of adherence to field protocols, licenses and records.
Existing software systems have inability to dynamically adjust business processes without disruptions and high expenses.
Lower cost and increase employee engagement with Tourmo's AI-powered Mobile Workforce Management solution.
Automated task prioritization reduces manual intervention, enhances employee effectiveness, and lowers operational costs.
Automate effective resource deployment and utilization to prevent overstaffing and allow for right-sized labor allocation.
Increase visibility to ensure wellness, compliance, and certifications of your mobile workforce, effectively mitigating risk and assuring safe operations.
Seamlessly integrate your business systems and ensure data integrity and consistency while offering a single pane of glass and infinite scalability.
Get visibility and control.
Tourmo's AI-powered Mobile Workforce Management replaces manual processes with system-driven automation. It optimizes task automation, enhances employee efficiency, and increases visibility into compliance and certifications. It seamlessly integrates business systems for streamlined operations.
Makes sure your workforce, vehicles, and equipment are fit and ready for the job. Monitor real-time location and status of fleets and mobile workers out in the field, allowing for better coordination and response.
- Journey Management (trip submission and approvals)
- Actual vs Planned (auto-detect deviations)
- Worker qualification verification
- Worker fit-for-duty verification
- Worker compliance verification
- Worker and fleet monitoring (scoring, alerts, etc.)
Track Plan vs. Actual
Tourmo's AI-powered mobile workforce solutions monitor whether work is being executed to plan. Our workforce management product will automatically notify your customers when there is a change and enforce action through automated workflows. Identify and manage issues like delays at client sites, unplanned stops, route deviations, and out-of-sequence deliveries. Create, assign, and track work orders and tasks, ensuring clarity on tasks, priorities, and deadlines.
- Monitor and Verify Service visits
- Automated progress updates
- Real-time ETA
- Monitor activity level
- Create, assign, and track work orders, tasks, and communication
- Alerts (location, behavior, unscheduled stops, etc.)
- Automated infraction detection
Configurable Task Management
Transform your unique business processes and forms to automate the management of every workflow step—with consistently high quality, efficiency, compliance, and safety. Deliver improved customer interactions, business results, and auditability. Facilitate seamless communication between mobile workers, supervisors, and customers to resolve issues and provide updates.
- On-site process management
- Field service issue reporting
- Custom process automation
- Electronic forms and full digitization
- Compliance (valid driver's licenses etc.)
- Direct Communication
- System-driven and guided self-management
Automated Data Analysis
Uncover value from your data and integrate it with your business-unique workflows. AI-powered business process management delivers automation, task management, insights, and transparency across the organization. Analyze data to gain insights into workforce performance, identify and drive actions in areas for improvement.
- Fully integrated business intelligence suite
- Workflow automation
- Measure & track KPIs
- Alerting & Reporting
- Configurable action boards
How can our Work module help you?
Provide decision guidance & prioritization of critical tasks.
Ensure mobile workers follow protocols & company SOPs.
A single integrated open system for full visibility, smarter decisions, and agile action. Program-level data unified, prioritized, and actionable.
Unify data sets from different sources into a single integrated system.
System-driven management, prioritized into actions for managers and workers.
Extend automation to the full cycle of a machine learning model.
Organized and automated tasks and jobs decrease time spent by teams.
One unified dashboard to control all operational KPIs, tasks, and workflows.
Notifications, alerts, status, and system driven accountability.
Analysis and visualization of data that drives business decisions.
Equip leaders with insights for comprehensive strategic oversight.
Mastering efficient workforce management
The Tourmo Auto-AI platform offers a single pane of glass view and consistent approach, providing real-time transparency to clients. Journey management, worker and fleet monitoring, and automated progress updates ensure comprehensive visibility into field operations.
With Tourmo's automated communication channels, instructions, and updates, reach employees promptly and reduce coordination time. Real-time ETA and activity monitoring provide constant visibility and keep team members and customers informed at all times.
Tourmo's robust compliance system ensures adherence to internal policies (SOPs) and regulatory standards, mitigating the risk of non-compliance. Worker qualification, fit-for-duty, and compliance verifications contribute to maintaining consistent and reliable compliance across your mobile workforce.
Tourmo's exception management empowers supervisors to focus on urgent, unusual issues, enhancing workforce management efficiency. The system automatically detects deviations from planned activities, improving overall exception handling and operational effectiveness.